Frequently asked questions
Trade accounts, minimums, delivery, stock and pricing.
Do I need a trade account to see prices?
Yes. Wholesale prices and online ordering are for approved trade accounts. Apply online - approval is usually same-day during trade hours.
What is the minimum order?
The minimum trade order is £200 across any mix of ranges.
Can I collect?
Yes - collection from 8 New Goulston Street, London E1 7QD is free and usually ready the same day.
Do you deliver?
Yes. London van delivery, or UK-wide courier and pallet. Carriage is confirmed at checkout, and on your invoice for larger orders.
Do you supply age-restricted products?
Yes, to over-18 businesses only. You are responsible for lawful resale, including age verification at your own point of sale.
Can I get better pricing on volume?
Yes - pricing sharpens with quantity and commitment. Call the trade desk or book a buyer session and we'll quote you.
Can I order by SKU?
Yes. The Quick Order page lets you search by SKU or name, set quantities and add multiple lines to your basket at once.
How do I get an invoice copy?
Contact the trade desk with your order reference and we'll send it over.
Do you supply new businesses?
Yes. Book a buyer session and we'll help you build a sensible opening order for your shelf and your budget.